FAQ's

• contract for the product or service we are providing and a clear statement of any associated costs for our service and your rights to cancel the service
• A clear and accurate summery of the leasing or finance terms
• Advice based on your stated needs and requirements. We will only proceed with selling a product and/or service that reasonably meets those requirements.
• Advice, where possible, on the most appropriate vehicle, based on your requirements
• Efficient and professional handling of any after-sales requirements
• Commitment to the British Vehicle Rental and Leasing Association’s Code of Conduct.
• An effective complaints procedure with access to the Conciliation Service administrated by the British Vehicle Rental and Leasing Association

Jet Vehicle Finance is able to provide a key for key service.   We are often able to deliver a new vehicle to our customer either on the same day your existing vehicle is due to be collected or on your preferred date.   For current customers we are able to provide assistance with your end of contract such as fact sheets and providing access to the BVRLA fair wear & tear guide, giving full details of return standards.

Jet has always maintained a unique, customer-centred approach, but we will always strive to continually improve and provide innovative ways of delivering a service that is over and above that expected in the industry.

If you have recently taken delivery of your vehicle we would like to thank you for your business and wish you many miles of enjoyable motoring.

Click on the following to download our recommendation form and testimonial form.  If you know someone who is looking for a vehicle, please send in their details and you can choose from a selection of high street vouchers worth £100.  If you prefer you can send an email to sales@jetvehiclefinance.co.uk .  

Jet Vehicle Finance is proud to be a member of the BVRLA which assures our customers of the highest professional standard.  For more details of the BVRLA visit www.bvlra.co.uk. 

For your vehicle we can arrange :

• Ply-lining
• Racking
• Satellite navigation systems
• Tracking
• Towbars

Please call 0800 610 1000 for further details. 

This is meant as a guide only, for further information please call 0800 610 1000.  You are also advised to speak to your accountant for guidance.

Personal Contact Hire

Thank you for considering Personal Contract Hire (PCH).

Personal contract hire provides the convenience of the use of a vehicle, for a fixed monthly rental. 

Personal Contract Hire - Suitability Explanation

PCH is a fixed term and mileage-based agreement, and it is important that your agreement reflects your predicted annual mileage. If you exceed your mileage, you will be charged an excess mileage charge.

PCH is a contract hire agreement suitable for selected vehicles. The vehicle will not belong to you at any point in the agreement and so you cannot sell the vehicle.

With PCH you will pay an agreed number of fixed monthly rentals plus VAT at the prevailing rate for the specific period of hire you have chosen. At the end of the agreement the vehicle must be returned to the finance company.

Benefits of PCH

Fixed monthly rental payments
Choice of period of hire from 2 years and a total mileage up to 120,000 miles (maximum 40,000) per annum
Road Fund Licence is included for the duration of the agreement, though charges may apply reflecting future increases
Roadside Assistance provided by the manufacturer subject to their Terms and Conditions.
The vehicle is simply returned at the end of agreement, removing concerns about disposal values and depreciation  (subject to final inspection)  Budgeting - PCH offers fixed monthly rentals that can include additional services, such as maintenance, meaning that there will be no cash flow fluctuations.

Potential Downsides of PCH

If you wish to own or buy the vehicle
If you might need to change your vehicle early (early settlement will incur charges)
If you would like to shorten your period of hire by pre-paying
If you do not know what your predicted mileage will be
Business type restrictions, e.g. our funders do not allow the vehicles to be used as taxis for example.                                                                    If you plan to export the vehicle or use abroad for extended periods

Change of Circumstances - Some finance providers do not provide the option to alter the agreement once it has been setup. For example, if you change job during the lease contract and the new commute to work means that you go over your mileage allowance you may be liable for an excess mileage charge at the end of the agreement. If you are concerned about, we can check the terms of the finance provider in question to see if they allow mid contract amendments.

Potential Damage Recharge - When the vehicle is collected at the end of the agreement it will be assessed on behalf of the finance company against the BVRLA's fair, wear and tear policy. This policy aims to identify any damage that is not deemed as fair for the age and mileage of the vehicle. Finance companies are bound by the BVRLA's (trade body) guidelines when assessing damage but issues such as damaged alloy wheels or a deep scratch on the paint work could result in a charge to return the vehicle to the expected standard.

Early Termination - If you need to exit the agreement before the end of the contract there is likely to be an early termination charge that will be payable.

Maintenance

Non-Maintained. These contracts include delivery to a mainland UK address, road fund licence throughout the contract** collection at the end of the contract. The vehicles are brand new ** and come with manufacturer’s warranty and roadside assistance (according to the manufacturer)

(** Unless otherwise stated)

Maintained. In addition to all the above the maintained contracts include servicing, roadside assistance through the contract and replacement tyres (fair wear policy on tyres) 

Frequently asked questions

Do I own the car?

You will never own the vehicle, the funder will.

I do a different mileage to your website pricing.

We can provide be-spoke quotations in increments of 1,000. The total mileage can vary from funder to funder, but we are happy to discuss this with you.

Do I have to collect the vehicle?

Vehicles are delivered to your home or office address for mainland UK.

What happens at the end of the contract?

The car is returned to the funder, and you can apply for a new lease if you wish. We are often able to deliver a new vehicle either on the same day your existing vehicle is due to be collected or on your preferred date.

Depending on your contact, you may be able to extend your contact, or sometimes purchase via a 3rd party, depending on your funder. For current customers we are able to provide assistance with your end of contract such as fact sheets and providing access to the BVRLA fair wear & tear guide, giving full details of return standards.

Do I need to have a MOT?

All cars must have a MOT once they reach three years. If you have the vehicle when an MOT is due, you will need to have one. A maintenance contact will include MOT, if you have a non-maintained contact, you will need to pay for the MOT to be carried out and any costs incurred.

Is the vehicle taxed?

Car tax is included for the contract length.

Is insurance covered?

No, you will need to arrange fully comprehensive cover.

Will service and maintenance be covered?

All our PDF quotes will show non-maintained and maintained prices. Prices will depend on the model, length of contact and mileage. If you don’t add the funders maintenance, you will need to service the vehicle under Manufacturer Guidelines.

If you have any questions, please call a sales representative on 01527 524 418

This is meant as a guide only, for further information please call on 0800 610 1000.  We can also send you the vehicle funding BVRLA guide for more indepth information, please email sales@jetvehiclefinance.co.uk to request this.  You are also advised to speak to your accountant for guidance.

Contract Hire is a hire agreement with fixed term and costs.

Title to the car is never passed to you and at the end of contract the car is returned to the funder, ensuring you have no disposal worries. VAT is charged on the monthly rental.

The are two levels of agreement

Maintenance contract - A maintenance contract includes :

• Use of the vehicle
• All routine servicing
• All maintenance items, e.g pads, oil, adjustments etc
• Tyres can be included
• Road fund licence
• Extra options include emergency breakdown cover and a relief car (this covers accident or mechanical failure)

Non maintenance contract - A non maintenance contract includes :

• Use of the vehicle
• Road fund licence

The benefits of contract hire

• Eases cash flow
• Low initial outlay (typically three rentals in advance)
• No company vehicle depreciation risk
• Leaves company funds free to run & develop your business
• Rentals can be tax efficient
• Fixed budgeting
• Greatly reduced fleet administration